Our growth comes from internationalization and value-added services

Despite the challenging situation, Heatmasters succeeded well in its business operations during the financial period. Net sales remained almost at the level of 2019, and profitability increased by a few percentage points. Business remained profitable thanks to the adaptation measures, which were initiated earlier and continued in the spring due to the coronavirus crisis, as well as staff flexibility in Finland and Poland.

General uncertainty in terms of investments cut into equipment trade on a global scale. Travel restrictions resulted in deployments and maintenance being postponed, and the large-scale plant outages planned for the spring were delayed. That being said, the impacts of the first phase of the coronavirus pandemic were smaller than expected, and the company is now well positioned for the coming year. A number of significant sales helped the company’s order book recover. One example is the order made by Andritz Warkaus Works, which involves tempering the components of a soda recovery boiler to be installed in a pulp mill in the state of São Paulo, Brazil. The heat treatments and related added-value services were completed at the Heatmasters Varkaus service center in the spring and summer of 2020.

Exactly zero work-related accidents during the financial period

There were plenty of causes for celebration over the course of the year. Heatmasters’ service center, which currently operates in Będzin, Poland, turned 25 years old. In addition to this, the company reached an important milestone by keeping the number of work-related accidents at exactly zero. The continuous improvement is one of the cornerstones and most important goals in Heatmasters’ operations.

The future prospects in terms of internationalization are good. Heatmasters’ competitive and proficient team in Finland and Poland, as well as the company’s high-quality products and services, provide a solid foundation for the efforts. Investments into product development continue, and the integration of equipment into constantly developing production automation solutions have increased. Furthermore, strong efforts are being made to develop the tools for marketing communications further to make larger markets available to Heatmasters.