Internal development for the benefit of the customer
For Oscar, the year 2021 was a time of development and acceleration. The software company updated its internal structures and modified its operations heavily. The changes stemmed from a desire for increased customer orientation in terms of products and services. In practice, this has meant process development, new recruitments and the training of current personnel. As regards net sales, Oscar’s financial year was like the previous one. The many recruitments were mainly conducted early on and late in the financial year.
New products and services centered around high-level expertise
The development efforts also generated new products and services, such as web-based working hour monitoring and entirely new technological solutions for the warehouse in the form of portable terminal interfaces. The first customer relationships for the OscarAPI layer were also formed during the financial period. Due to changes in the customer base of the financial administration services, services requiring deeper and more expansive accounting expertise were created for the corporate restructuring and tax planning segments, for example.
Panostaja provides support for staff development
Each individual always adapts to change differently, which is why Panostaja has supported Oscar first and foremost in matters related to staff development, in addition to efficient board work.
In 2022, Oscar will continue its internal development, seeking substantial growth. The efforts conducted in the previous financial period are beginning to bear fruit and, in the coming financial period, Oscar will focus even more on the customer interface.