Cooperation began according to the new strategy

Lenio is the newest company in Panostaja’s portfolio, which began its journey of growth in June 2025. Panostaja’s involvement has set the stage for a new phase of growth for the software company, and the year has been a time of renewal and strategy clarification for Lenio.

In 2025, Lenio worked with Panostaja to create a new strategy: the major objective is to take Lenio to a new size category in the domestic market and aim for international growth in the long term with a highly scalable business model. Panostaja has provided support in designing and implementing the strategy. The cooperation has also taken off in other areas, and Panostaja supports Lenio in product development, the utilization of artificial intelligence, and the development of sales and marketing, among other things. In addition, Lenio has made preparations for its first sustainability report as part of Panostaja, which has developed the company’s sustainability knowledge.

Lenio managed to grow during 2025 despite the challenging market conditions. The economic downturn has affected Lenio’s customers in fields such as the construction industry, and this has also partially impacted Lenio. In 2025, customer attrition was slightly higher than usual, due to some customers discontinuing their operations.

The most significant event of the year was the beginning of the cooperation with Panostaja, which provided the foundation for a new phase of growth.

High customer and employee satisfaction

Lenio is known for its close and long-lasting customer relationships and its customer-oriented approach. In the summer 2025 customer survey, the Net Promoter Score (NPS) among Lenio’s customers was high at 47, which is well above the industry average. According to the survey, 87% of the company’s customers feel that the partnership has genuinely helped their business. 94% of customers would choose Lenio again for its service, expertise and reliable partnership. The new resources provided by Panostaja will help Lenio to serve its customers even better in the future.

Lenio is also doing well internally. In the new phase of the company, the eNPS score for employee satisfaction and engagement has been at a very high level: the average score of the two Pulssi surveys commissioned by Panostaja in the fall is 50.

Investments in marketing, user interface and mobile development

In 2025, Lenio invested in developing its marketing in line with its strategy and recruited a marketing manager to join the team. A marketing strategy for 2026 was created for Lenio, with the aim of achieving significant results from the second half of the year onward. In addition, the company hired a forward-looking specialist in mobile development, which is also an important focus of the strategy.

Lenio is kicking off the year 2026 according to its strategy, with a focus on new growth. Lenio expects the market to recover and the general economic situation to improve this year.

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